Five

Five "Pertinent Points" to Consider when Evaluating a Veterinarian

I've always liked the letter "P." I don't know why, maybe it's because the way your lips "pop" when using the letter. Maybe it's because my grandfather's name was Paul. I especially like this saying; Proper Prior Planning Prevents Poor Performance." I just love it. I'm not a "Perfectionist," really!

I'd like to share five "pertinent points" to consider when looking for a new or different veterinarian, my five "P's"!

Proximity: Studies have shown that one main factor in choosing a vet is location. Anything that makes it more convenient to get to the doctor is a good thing. Not all pets are good travelers, so close is good!

Pleasant: Your trip to the veterinarian should be a pleasant experience. The vet's office should be appear clean. Keep in mind that pets have accidents in the vet's office all day long and think they have carte blanche to go wherever they like, but we are experts in cleanup, so it shouldn't be a big deal! Is the waiting area cramped? Is there a little space so your cat isn't parked on top of a Rottweiler?

Personal Attention: Are you greeted promptly and called by name? You are the customer. You are the most important person in the building at that moment (well your pet is anyway). Will you be able to request the same doctor every time if you've found one you like? Does the doctor seem to have a cold personality, or is he or she warm and conversational? Is he or she sensitive to the time spent in the exam room? How does he or she interact with your pet?

aPPointments: Consider if the practice seems too busy to meet your needs in a timely manner. How quickly can you get an appointment for routine visits? How far in advance do they have to schedule surgeries? Do they take walk-in emergencies? Can you drop your pet off for the day? Even a busy practice should be able to accommodate your tight schedule.

Price: Last but not least is the issue of cost. How much will routine care cost for your pet? Does that fit into your budget? Don't be afraid to ask pointed questions when it comes to your bill and any fees you might be charged. Don't assume that because you can drop your pet off for the day that you won't be charged for it. Many practices offer drop services at no charge as a matter of convenience, but that's not always true. Phone shopping for your needs is a good idea if you are on a budget. Does the office extend credit for emergencies or large expenses or is it cash only? You should always be prepared for the charges that you will incur before your visit when possible.

"Well gee Dr. Keeker that all sounds good." you say, but how do I get a feel for all of this? Make an appointment for a toenail trim, or a heartworm test or just a physical exam. This gives you a chance to meet and greet the staff, the doctor, see the facility and get a feel for many of the "P's" I've listed above.

After all, you don't want to have to walk through the door with an emergency dealing with a doctor and staff that you've never met before. Many practices have websites that you can go to and get a feel for the location and meet (virtually) the staff.

Oh, and did I mention the number one way people pick a veterinarian? Recommendations from friends and family or "word of mouth." Hmmmm... there are no "P's" in that.