2901 Lafayette Road
Indianapolis, IN 46222
The following information reflects the Lafayette Road Veterinary Hospital’s (LRVH’s) commitment to maintain our Website visitors’ rights to privacy and the confidentiality of personal information. The LRVH takes extensive measures to ensure the safety and security of its Website servers and the information contained on them and to guard against divulging private information.
Updated: March 27, 2011
If you send us an email, you should know that email is not necessarily secure against interception. LRVH discourages sending of confidential information by e-mail. If your communication includes sensitive information such as your credit card information, and you prefer not to use one of our online forms, contact us by postal mail, fax or telephone rather than email.
Credit card information will be used by the LRVH solely as authorized by the sender and will not be used in any other manner or shared with any third party except as needed to conduct the requested transaction. Only authorized LRVH personnel can access credit card information and solely for the purpose of processing the user's request and performing adjustments or refunds at the user's request.
LRVH uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to our servers, equipment, and other components of our online presence. This includes the use of secure socket layer (SSL) encryption to protect the transmission of information you submit to us when you use our secure online forms.
LRVH has procedures in place for protecting personal information, including but not limited to: use of firewalls; frequent updates to security and virus-protection software; and storing any personal information collected online on a secure offline server that is not accessible from the Internet.
Information for all visitors to the LRVH Website
In general, you can visit our Websites without telling us who you are or revealing any personal information about yourself. We do collect and store information that does not identify you personally when you visit our Web sites, including but not necessarily limited to the name of the domain and host from which you access the Internet (for example, aol.com or princeton.edu); the Internet protocol (IP) address used to access our Website; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the Web site from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our site, and to help us make our site more useful. This information does not allow us to individually identify any of our site visitors.
Like most websites, we employ cookies to help users more efficiently use our websites. A cookie is a string of information that is sent by a website and stored on a user's hard drive. Cookie information is used only by the LRVH and our agents, and is not provided to any other organization. If you do not want your browser to accept cookies, you can modify the cookie option in your browser's settings. However, some features or services of our sites may not function properly or be accessible without cookies.
Information for parents of children who may visit the LRVH Web site
We would like you to know that the LRVH cares about the welfare of children and the privacy of our members and has taken steps to ensure that submitting information on our Websites is a safe and secure experience. In order to safeguard children's privacy, and in keeping with the Children's Online Privacy Protection Act (COPPA), the LRVH does not collect any personally identifying information online from or about children under the age of 13. For any instance in which the LRVH needs to obtain information about children, such information is collected via fax or postal mail rather than online and will be accepted only with a signature indicating parental consent to the collection and specified use. None of the information is shared with any third party, and LRVH use of the information is limited to fulfillment of the requested service.
Upon your request, and after verification of your identity, we will provide you with a description of the information that we maintain about you or your children. We will accommodate all reasonable requests. Please contact us by e-mail or in writing at the above address.
Information for those who receive electronic communications from the LRVH
If you no longer wish to receive a specific LRVH electronic communication, please follow the unsubscribe instructions included in that communication or contact our help desk and request removal from the mailing list.
Changes to the LRVH Online Privacy Notice